This document sets out the shipping policy that applies to customers that make a purchase at
[https://puppypawpets.com.au/]. If you have any questions, please contact our customer service team on email@example.com.
We offer free delivery accross all orders, No minimum spend.
Order Processing Time
All orders are processed and dispatched within 48hrs, All orders placed during the weekend or on
a public holiday will be sent from our warehouse on Monday or on the next business day.
Estimated Delivery 7-15 business days in Australia for all orders.
Delivery Address & P.O. Boxes
Please note that we are unable to modify the delivery address once you have placed your order.
We are sorry but we do not ship to P.O. boxes.
Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email with tracking
information. You will be able to track your package directly on the carrier’s website.
Returns, Refunds, and Exchanges
We want you to be completely happy with your purchase - please read our return & refund
policy for detailed information about our processes